Connie Chan is known as Silicon Valley's leading bridge between China and the U.S. tech ecosystem, translating emerging Chinese consumer models like super apps and live video commerce for Western founders and investors. She has an unusual "customer-backward" investing approach where she starts from the end user's experience and behavior, then reasons back to the entrepreneur and business model—helping her champion early bets like Pinterest and Lime when they looked unconventional. Connie Chan is known as Silicon Valley's leading bridge between China and the U.S. tech ecosystem, translating emerging Chinese consumer models like super apps and live video commerce for Western founders and investors. She has an unusual "customer-backward" investing approach where she starts from the end user's experience and behavior, then reasons back to the entrepreneur and business model—helping her champion early bets like Pinterest and Lime when they looked unconventional.