Hemant Taneja champions a thesis called "unscaled," arguing that the next wave of iconic companies will use AI and data to deliver personalized services in regulated sectors like healthcare and education, rather than building winner-take-all consumer networks. He has formalized responsible innovation into General Catalyst's investment process with binding guidelines and a dedicated review role, while also leading the unusual acquisition of a health system in Ohio to build a real-world blueprint for AI-powered healthcare transformation. Hemant Taneja champions a thesis called "unscaled," arguing that the next wave of iconic companies will use AI and data to deliver personalized services in regulated sectors like healthcare and education, rather than building winner-take-all consumer networks. He has formalized responsible innovation into General Catalyst's investment process with binding guidelines and a dedicated review role, while also leading the unusual acquisition of a health system in Ohio to build a real-world blueprint for AI-powered healthcare transformation.